Product is sent by Courier or Australia Post depending on the size and weight of the product. Delivery time will vary depending on the location of the purchaser and the availability of the product. Delivery time will vary from 1 - 10 days. Generally product will be received within 3 days. If delivery is expected to take longer than 10 days, the purchaser will be contacted.

All care is given, but Mypoolstore.com.au takes no responsibility for lost, stolen or damaged goods as insurance is offered for an additional $10 per $100 insured.

For items being sent by courier there must be someone home to sign for the item or instructions must be given for the courier to leave the item. If this is not done the courier my refuse pick up.